I can not access (login) Remote Desktop using the IP address to my Windows VPS. What am I missing here?

Note: Following instructions do not appply to VPS customers who are accessing their Remote Desktop without port number (or using default port number).

Due to security reasons, we have moved Remote Desktop Services from default port 3389 to non standard port. Because, port 3389 is widely known and can be target of Remote Desktop Brute force attacks easily. You can obtain non standard Remote Desktop port in Login Details Email under "RDP Details" section as follows:

IP address:Port

IP address : IP address you have received in Login Details.
Port : Port number you have received in Login Details.

While connecting to Remote Desktop, If you enter just IP address/Computer name (without port) in any Remote Desktop client software, it won't work. You need to enter “Computer name/IP address:port” in Remote Desktop Connection Window. Please refer to following article for step by step guidance:

https://manage.accuwebhosting.com/knowledgebase/1769/How-do-I-connect-to-VPS-via-RDP-with-non-standard-port.html




  • 2 Users Found This Useful

Was this answer helpful?

Related Articles

How to change password for FTP user from Computer Management?

Following tutorial will guide you to reset the FTP user account from Computer Management....

How do I upgrade RAM of my Windows VPS?

Whether you have a blog with increasing traffic, a growing business, or a website running complex...

How to disable shutdown option from start menu in Windows 2003/2008 server?

Sometimes, Windows VPS/Dedicated server clients shutdown their system by mistake and thenafter...

How to set FTP user permission for Web Deploy?

Following are the steps to provide FTP User permission for the web deploy. Login into IIS....

How do I connect to Windows VPS via RDP with non standard port?

By default Microsoft Windows OS comes with Remote desktop services on default port 3389. Since it...