I can not access (login) Remote Desktop using the IP address to my Windows VPS. What am I missing here?

Note: Following instructions do not appply to VPS customers who are accessing their Remote Desktop without port number (or using default port number).

Due to security reasons, we have moved Remote Desktop Services from default port 3389 to non standard port. Because, port 3389 is widely known and can be target of Remote Desktop Brute force attacks easily. You can obtain non standard Remote Desktop port in Login Details Email under "RDP Details" section as follows:

IP address:Port

IP address : IP address you have received in Login Details.
Port : Port number you have received in Login Details.

While connecting to Remote Desktop, If you enter just IP address/Computer name (without port) in any Remote Desktop client software, it won't work. You need to enter “Computer name/IP address:port” in Remote Desktop Connection Window. Please refer to following article for step by step guidance:




  • 2 Users Found This Useful

Was this answer helpful?

Related Articles

How to enable/disable Internet Explorer Enhanced Security Configuration (IE ESC) in Windows Server 2008 & 2012?

Enhanced Security Configuration (ESC) mode eliminates the chances of an attack on the server by...

Can I open APN port 2195 on my VPS?

You will get full administrative control of your VPS, therefore you can surely open/close any...

How to Add DNS Server Role in Windows 2008 Server?

The DNS Server Role installation is essential when you wish to use the DNS service of your own...

Windows VPS Quick Start Guide

WELCOME We have prepared this document to assist you in setting up your VPS in a...

How to install Windows Updates / Patches on Windows 2008 and Windows 2008 R2 OS?

You can follow these steps to install the latest windows updates and patches on Windows 2008 or...