I can not access (login) Remote Desktop using the IP address to my Windows VPS. What am I missing here?

Note: Following instructions do not appply to VPS customers who are accessing their Remote Desktop without port number (or using default port number).

Due to security reasons, we have moved Remote Desktop Services from default port 3389 to non standard port. Because, port 3389 is widely known and can be target of Remote Desktop Brute force attacks easily. You can obtain non standard Remote Desktop port in Login Details Email under "RDP Details" section as follows:

IP address:Port

IP address : IP address you have received in Login Details.
Port : Port number you have received in Login Details.

While connecting to Remote Desktop, If you enter just IP address/Computer name (without port) in any Remote Desktop client software, it won't work. You need to enter “Computer name/IP address:port” in Remote Desktop Connection Window. Please refer to following article for step by step guidance:




  • 2 Users Found This Useful

Was this answer helpful?

Related Articles

Do You Have A SmarterMail Demo Account?

SmarterMail provides flexible email server for individuals, small businesses, and...

How to change password for FTP user from Computer Management?

Following tutorial will guide you to reset the FTP user account from Computer Management....

How to renew SSL certificate in Windows VPS?

This article will guide you on how to reinstall renewed SSL certificate in your Windows VPS...

How to install PHP 7 on windows server Manually?

It is required to install the PHP on your windows web server to run the PHP Website. Before we...

How to create FTP account in Windows VPS or Dedicated server Manually?

The File Transfer Protocol (FTP) is useful for Web hosting companies to allow their customers to...