How to use mail troubleshooter in WHM



Using the Mail Troubleshooter in WHM

This demo assumes you've already logged in to WebHost Manager.

Let's learn how to use the mail troubleshooter feature in WHM.

Click the Email link.

Then click the mail troubleshooter link.

This is where you can test any email address by tracing it's route from this server.

Let's trace an email aaddress that would be on this server.

Enter an email address in the Email to trace box.

Then click Submit.

The trace didn't go very far because the email address would be located on this same server.

Go back to the mail troubleshooter.

Let's enter an email address that we know is not on this server.

This time the trace went to a server called smtpin.eastlink.ca and there were no errors in this trace. This email address appears to be working fine.

Click the mail troubleshooter link again.

This time enter a bogus email address that you know will fail.

This time we got an error saying it failed.

This is the end of the tutorial. You now know how to check an email address by performing a trace using the email troubleshooter tool in WHM.

  • 2 Users Found This Useful

Was this answer helpful?

Related Articles

How to upgrade/downgrade an account in WHM

How to upgrade/downgrade an account in WHM Click the Account Functions link. Then click...

How do I backup my website on Amazon S3 using cPanel?

Backup is one of the crucial steps in the website configuration. Maintaining the website backup...

How to Check Disk Space Usage of WHM Reseller Account?

Following article will assist you to check the disk space usage of individual cPanel accounts....

How to create a new hosting account in WHM

How to create a new hosting account in WHM Click the Account Functions link. The click Create...

How to park a domain in WHM

How to park a domain in WHM This demo assumes you've already logged in to WebHost Manager. Now...