In this case, we will transfer emails from Inbox folder to some other folder called temp.
- Create a temp folder (or any other destination folder) at your desired path.
- Stop the SmarterMail service from Sevices:
- Go to Run → Type services.msc
- Locate SmaterMail Services and stop it from left pane.
- Now, go to Inbox (source folder) folder. Path would be like as follow:
C:\SmarterMail\Domains\domainname.com\Users\user\mail\Inbox SmarterMail_Source_path - Here, you will see many files with .grp and .eml extensions and a mailbox.cfg file (configuration file).
- Copy these .grp or .eml files from the Inbox (Source) folder and copy them in temp (Destination) folder.
- Rename mailbox.cfg file at both paths: Inbox (Source) and temp (Destination) folder. (New configuration file will be created automatically)
- Start the SmarterMail service
- Go to Run → Type services.msc
- Locate SmaterMail Services and start it from left pane.
- Verify the emails from Webmail.