Error : Page: /Login.aspx Message: The page or resource that you are accessing is unavailable or an error has occurred. The error occurred at 8:34:30AM and has been logged. Please contact your administrator.

This error generally occurs when SmarterMail service is unavailable.


Follow below mentioned steps to determine that SmarterMail service is started:

  1. Go to Run and type services.msc
  2. Locate the SmarterMail service
  3. Make sure it is started.
  4. If not, start it.

Note: Make sure you do not start SmarterMail Web Server.
  • 26 Users Found This Useful

Was this answer helpful?

Related Articles

How to resolve Server Error '/' in Application in SmarterMail?

Sometimes, you will receive an error in SmarterMail after upgrading its version. This might occur...

How to override Spam Filtering settings for particular email account?

Following are the steps to override Spam Filtering setting for particular email account:...

What is double Opt-In email list?

You might hear us talk too much about double opt-in list in trouble tickets. You may not...

Unable to access SmarterMail web interface

The webmail interface of SmarterMail communicates with SmarterMail service by two different...

How to change SmarterMail URL for domains like "mail.domain.com"?

By default, SmarterMail webmail service is configured on port 9998 and accessible at URL...