Error : Page: /Login.aspx Message: The page or resource that you are accessing is unavailable or an error has occurred. The error occurred at 8:34:30AM and has been logged. Please contact your administrator.

This error generally occurs when SmarterMail service is unavailable.


Follow below mentioned steps to determine that SmarterMail service is started:

  1. Go to Run and type services.msc

  2. Locate the SmarterMail service.

  3. Make sure it is started.

  4. If not, start it.

Note: Make sure you do not start SmarterMail Web Server.

  • 31 Users Found This Useful

Was this answer helpful?

Related Articles

What is double Opt-In email list?

You might hear us talk too much about double opt-in list in trouble tickets. You may not...

How to add domain in SmarterMail manually?

Sometimes customers choose to order Windows VPS without any control panel. In this case, the...

How to set up SmarterMail website in IIS server?

To setting up SmarterMail as an IIS website, you need following things to be installed in your...

How to activate SmarterMail license?

Normally, you would not need to activate SmarterMail license at your end because we deliver...

How to check/monitor email traffic from SmarterMail admin?

Following are the steps to check/monitor email traffic from SmarterMail admin login: Login to...