Error : Page: /Login.aspx Message: The page or resource that you are accessing is unavailable or an error has occurred. The error occurred at 8:34:30AM and has been logged. Please contact your administrator.

This error generally occurs when SmarterMail service is unavailable.


Follow below mentioned steps to determine that SmarterMail service is started:

  1. Go to Run and type services.msc

  2. Locate the SmarterMail service.

  3. Make sure it is started.

  4. If not, start it.

Note: Make sure you do not start SmarterMail Web Server.

  • 29 Users Found This Useful

Was this answer helpful?

Related Articles

How to allow SmarterMail administrator login from specific IP addresses?

It's a good idea to restrict SmarterMail admin login only from specific (in house) IP address....

Can I Access SmarterMail using my Sub-domain?

Yes, you can access the SmarterMail of your VPS through the sub-domain like...

How to reset the password of SmarterMail if you forgot the current password?

When you are unable to remind the password of SmarterMail admin user, you can follow these steps...

Can I Monitor and Login To User's Account As SmarterMail Administrator?

Yes, you can monitor and login to user's mailboxes as SmarterMail administrator using Impersonate...

What is double Opt-In email list?

You might hear us talk too much about double opt-in list in trouble tickets. You may not...