Error : Page: /Login.aspx Message: The page or resource that you are accessing is unavailable or an error has occurred. The error occurred at 8:34:30AM and has been logged. Please contact your administrator.

This error generally occurs when SmarterMail service is unavailable.


Follow below mentioned steps to determine that SmarterMail service is started:

  1. Go to Run and type services.msc
  2. Locate the SmarterMail service
  3. Make sure it is started.
  4. If not, start it.

Note: Make sure you do not start SmarterMail Web Server.
  • 26 Users Found This Useful

Was this answer helpful?

Related Articles

How to Modify Mail Domain Disk Space Quota in SmarterMail?

This tutorial will assist you to modify domain diskspace quota from SmarterMail. This article is...

How to reset SmarterMail admin password?

Following article will guide you to reset the SmarterMail admin password. We assume that you have...

How to check disk usage of email accounts in SmarterMail?

Disk usage report of individual accounts will help you to identify those users who are using the...

How to whitelist email address/domain in SmarterMail?

SmarterMail allows you to whitelist the email addresses or entire domain, bypassing all spam...

How to change SmarterMail URL for domains like "mail.domain.com"?

By default, SmarterMail webmail service is configured on port 9998 and accessible at URL...