In case, if I have lost an access to my registered email address, can you send invoices to other email address?

No, we do not send any communication to any email address other than registered on our billing system.

Solutions:

  1. If you have lost the access of your registered email address, you can change the contact details by accessing your client area.

  2. If you do not have an acesss to billing area, our administrative department will ask you to provide certain documents like your social security number, copy of your unexpired passport, or a copy of your current driver license. This is done in order to prevent any unauthorized access to your account with us. Upon verification of these documents, our administrative department may call you on your land line number and verify the details provided. They may also cross verify the data with the government database and confirm the authenticity of the information. After that they will advise the technical and/or billing department to grant you access. In either case, the decision of our administrative and legal department will be final.

  • 0 Users Found This Useful

Was this answer helpful?

Related Articles

Which Credit / Debit Cards should I use for the payment?

Following types of Credit Cards will be acceptable by our payment gateway: American Express...

I have just renewed my hosting service. How long do I have to wait for the services to be activated?

Shared Hosting As soon as you make the payment for Shared Hosting renewal, your web hosting...

What are the payment options offered by AccuWebHosting.com?

We accept payments via credit cards, debit cards, PayPal, bitcoins, checks and money orders....

How do I update my email and contact information?

You can change your admin email address and contact information by two ways. You can change it...

How to make payment with bitcoins?

This article briefly explains the steps to complete your payment with bitcoins. Login to...