In case, if I have lost an access to my registered email address, can you send invoices to other email address?

No, we do not send any communication to any email address other than registered on our billing system.

Solutions:

  1. If you have lost the access of your registered email address, you can change the contact details by accessing your client area.

  2. If you do not have an acesss to billing area, our administrative department will ask you to provide certain documents like your social security number, copy of your unexpired passport, or a copy of your current driver license. This is done in order to prevent any unauthorized access to your account with us. Upon verification of these documents, our administrative department may call you on your land line number and verify the details provided. They may also cross verify the data with the government database and confirm the authenticity of the information. After that they will advise the technical and/or billing department to grant you access. In either case, the decision of our administrative and legal department will be final.

  • 0 Users Found This Useful

Was this answer helpful?

Related Articles

Do You Have Any Country Specific Restrictions?

Following nations are currently barred from whatever type of operating arrangement with our...

What is the email address to contact the billing department?

You can contact our billing department via sending an email at '[email protected]'. If...

Is my Credit Card information safe with you?

We do not store your Credit Card information. We are using the services of 2Checkout.com and...

For New Customers :: How to make one time OR recurring payment using Credit Card?

Once you have chosen desired products/services and placed an order, go to checkout page....

Can a Coupon Code Discount Be Carried Forward While I Upgrade My VPS Account?

No, coupon code discount can not be carried forward because they are different from plan-to-plan....