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Yes, we are here to assist you on 24 * 7 Basis through or helpdesk and online chat accessible from our website https://www.accuwebhosting.com.
We also provide Phone Support. All our Phone Support staff is US / Canada based team and you can reach them on 877-SOS-HOST (767-4678) during Monday to Friday between 10AM to 5PM EST.
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Why is the Phone/Email verification required to get my order approved?
The Phone/Email verification is required to prevent the fraudulent activities. We need to ensure...
How to attach a screen capture from the Live Chat Window?
While assisting you with the support queries, our support agents may ask you a screen capture of...
After submitting a support ticket, If I initiate the chat session, will it make my issue to be resolved any earlier?
No. Kindly note that if you have raised a support request then we are already working on it....
How much bandwidth do I need?
You can figure out estimated bandwidth usage of your domain using below terms: Average Bandwidth...
Is live chat given a higher preference over support requests?
No. We maintain a common queue of support requests and chats. We attend them on a first come...