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After submitting a support ticket, If I initiate the chat session, will it make my issue to be resolved any earlier?
No. Kindly note that if you have raised a support request then we are already working on it. Approaching us via chat will not accelerate fixing the issue any further.
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Should I provide my username and password in live chat?
Yes, kindly provide them if our operator requests you. Once your issue is resolved, please change...
Do International Sanctions affect your services?
We don't do any business with a country having international sanctions. If any of our customer is...
Do you provide 24 * 7 support?
Yes, we are here to assist you on 24 * 7 Basis through or helpdesk and online chat accessible...
How to share your computer screen with Accuwebhosting chat agent?
This article will help you on how to share your local system screen with Accuwebhosting chat...
Is live chat given a higher preference over support requests?
No. We maintain a common queue of support requests and chats. We attend them on a first come...