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After submitting a support ticket, If I initiate the chat session, will it make my issue to be resolved any earlier?
No. Kindly note that if you have raised a support request then we are already working on it. Approaching us via chat will not accelerate fixing the issue any further.
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Why is the Phone/Email verification required to get my order approved?
The Phone/Email verification is required to prevent the fraudulent activities. We need to ensure...
Why am I asked for the passwords when AccuWebHosting.com has all my passwords?
We DO NOT have your passwords. The system is designed in such a way that all your passwords, once...
Why I am being asked to submit the ticket, when I seek support through live chat?
Sometimes, we need written confirmation for Admin/billing tasks from the registered email...
Do you guys offer phone support? What is phone support number?
Yes, you can call at our toll free number (877) 767 4678 for sales/billing or emergency technical...
How to attach a screen capture from the Live Chat Window?
While assisting you with the support queries, our support agents may ask you a screen capture of...