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After submitting a support ticket, If I initiate the chat session, will it make my issue to be resolved any earlier?
No. Kindly note that if you have raised a support request then we are already working on it. Approaching us via chat will not accelerate fixing the issue any further.
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Is live chat given a higher preference over support requests?
No. We maintain a common queue of support requests and chats. We attend them on a first come...
How much bandwidth do I need?
You can figure out estimated bandwidth usage of your domain using below terms: Average Bandwidth...
How to share your computer screen with Accuwebhosting chat agent?
This article will help you on how to share your local system screen with Accuwebhosting chat...
Why I am being asked to submit the ticket, when I seek support through live chat?
Sometimes, we need written confirmation for Admin/billing tasks from the registered email...
Do you guys offer phone support? What is phone support number?
Yes, you can call at our toll free number (877) 767 4678 for sales/billing or emergency technical...