After submitting a support ticket, If I initiate the chat session, will it make my issue to be resolved any earlier?

No. Kindly note that if you have raised a support request then we are already working on it. Approaching us via chat will not accelerate fixing the issue any further.


  • 2 Users Found This Useful

Was this answer helpful?

Related Articles

How To Verify The Email/Phone Registered Through AccuWebHosting.com?

In order to prevent fraudulent activities, we use a fully automated order verification system....

Should I provide my username and password in live chat?

Yes, kindly provide them if our operator requests you. Once your issue is resolved, please change...

How to share your computer screen with Accuwebhosting chat agent?

This article will help you on how to share your local system screen with Accuwebhosting chat...

Do you guys offer phone support? What is phone support number?

Yes, you can call at our toll free number (877) 767 4678 for sales/billing or emergency technical...

Is live chat given a higher preference over support requests?

No. We maintain a common queue of support requests and chats. We attend them on a first come...