Why am I asked for the passwords when AccuWebHosting.com has all my passwords?

We DO NOT have your passwords. The system is designed in such a way that all your passwords, once changed are stored in encrypted form which even we cannot access. We can though, reset them as per your request.

Secondly, if any changes are needed to be done to your domain, then the operator will need to verify your authenticity before proceeding to make any changes. We believe that requesting you for username and password is the best way to check your authenticity.



  • 0 Users Found This Useful

Was this answer helpful?

Related Articles

Why I am being asked to submit the ticket, when I seek support through live chat?

Sometimes, we need written confirmation for Admin/billing tasks from the registered email...

Do you guys offer phone support? What is phone support number?

Yes, you can call at our toll free number (877) 767 4678 for sales/billing or emergency technical...

Why is the Phone/Email verification required to get my order approved?

The Phone/Email verification is required to prevent the fraudulent activities. We need to ensure...

How to share your computer screen with Accuwebhosting chat agent?

This article will help you on how to share your local system screen with Accuwebhosting chat...

Do International Sanctions affect your services?

We don't do any business with a country having international sanctions. If any of our customer is...