Why am I asked for the passwords when AccuWebHosting.com has all my passwords?

We DO NOT have your passwords. The system is designed in such a way that all your passwords, once changed are stored in encrypted form which even we cannot access. We can though, reset them as per your request.

Secondly, if any changes are needed to be done to your domain, then the operator will need to verify your authenticity before proceeding to make any changes. We believe that requesting you for username and password is the best way to check your authenticity.


  • 0 Users Found This Useful

Was this answer helpful?

Related Articles

Should I provide my credit card information via chat?

No. DO NOT provide your credit card information via chat.   Get Windows VPS Hosting

Windows Dedicated Server Support Options

AccuWebHosting.com strives for the highest level of support available. To continue to offer the...

Do you provide 24 * 7 support?

Yes, we are here to assist you on 24 * 7 Basis through or helpdesk and online chat accessible...

Why I am being asked to submit the ticket, when I seek support through chat?

Sometimes, we need written confirmation for Admin/billing tasks from the registered email...

After submitting a support ticket, If I initiate the chat session, will it make my issue to be resolved any earlier?

No. Kindly note that if you have raised a support request then we are already working on it....