Should I provide my username and password in chat?

Yes, kindly provide them if our operator requests you. Once your issue is resolved, please change the password(s) in question.

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No. DO NOT provide your credit card information via chat.   Get Windows VPS Hosting

Do you provide 24 * 7 support?

Yes, we are here to assist you on 24 * 7 Basis through or helpdesk and online chat accessible...

After submitting a support ticket, If I initiate the chat session, will it make my issue to be resolved any earlier?

No. Kindly note that if you have raised a support request then we are already working on it....

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