I am unable to do RDP in my Windows VPS. What could be the possible reasons?

Please check the following:

  • Ensure that you are using correct IP to do RDP.
  • Ensure that your RDP port number 3389 is not being blocked by your local system's firewall or your ISP. If your Remote desktop service is configured on port 8756, ensure that this port is not blocked by your local system's firewall or your ISP.
  • If you are getting username or password incorrect error, make sure that there is no blank space in username and password.
  • Run telnet IP PORT and see if you are successfull connection  i.e.  telnet 127.0.0.1 3389  [Replace 127.0.0.1 with your VPS IP address and 3389 with your RDP port]
  • If you still face any issue, please feel free to contact us




  • 13 Users Found This Useful

Was this answer helpful?

Related Articles

How to Check Logs for Windows Server/VPS Reboot?

At Windows event viewer, you can examine server logs for all events. To check server reboot logs...

How to renew SSL certificate in Windows VPS?

This article will guide you on how to reinstall renewed SSL certificate in your Windows VPS...

How to Schedule a Task in Windows Server 2008 VPS?

Following article will guide you to schedule a task in Windows Server 2008 R2. Go to Start →...

How to reset password of all Windows VPS Services?

In following, we advise our Windows VPS customers to reset all the passwords. Your Windows VPS...

How to allow logon through Terminal Services group policy and Remote Desktop Users group in Windows?

One of our Windows VPS customers tried to login through Remote Desktop Services to a VPS with a...