I am unable to do RDP in my Windows VPS. What could be the possible reasons?

Please check the following:

  • Ensure that you are using correct IP to do RDP.
  • Ensure that your RDP port number 3389 is not being blocked by your local system's firewall or your ISP. If your Remote desktop service is configured on port 8756, ensure that this port is not blocked by your local system's firewall or your ISP.
  • If you are getting username or password incorrect error, make sure that there is no blank space in username and password.
  • Run telnet IP PORT and see if you are successfull connection  i.e.  telnet 127.0.0.1 3389  [Replace 127.0.0.1 with your VPS IP address and 3389 with your RDP port]
  • If you still face any issue, please feel free to contact us



  • 9 Users Found This Useful

Was this answer helpful?

Related Articles

Remotely Connect Windows VPS using an Android Device

This article explains the procedure to get the remote access to your Windows VPS over Android...

How to install PHP 7 on windows server Manually?

It is required to install the PHP on your windows web server to run the PHP Website. Before we...

How to reboot my Windows VPS from VPS Management Portal?

You can reboot your VPS from your VPS Management Portal (https://cp1.accu15.com) by following...

How to setup web admin email account from MailEnable?

Following are the steps to setup web admin email account from MailEnable: Login into MailEnable...

How to Enable Remote Desktop Audio in Windows VPS?

Sometimes you wish to play audio/video sound from your VPS, but you cannot due to the virtual...