I am unable to do RDP in my Windows VPS. What could be the possible reasons?

Please check the following:

  • Ensure that you are using correct IP to do RDP.
  • Ensure that your RDP port number 3389 is not being blocked by your local system's firewall or your ISP. If your Remote desktop service is configured on port 8756, ensure that this port is not blocked by your local system's firewall or your ISP.
  • If you are getting username or password incorrect error, make sure that there is no blank space in username and password.
  • Run telnet IP PORT and see if you are successfull connection  i.e.  telnet 127.0.0.1 3389  [Replace 127.0.0.1 with your VPS IP address and 3389 with your RDP port]
  • If you still face any issue, please feel free to contact us




  • 13 Users Found This Useful

Was this answer helpful?

Related Articles

How to create RDP user from Windows VPS/Dedicated server?

Many Windows VPS/Dedicated server users are facing an issue on how to setup another RDP user for...

Remotely Connect Windows VPS using an Android Device

This article explains the procedure to get the remote access to your Windows VPS over Android...

Can I Monitor and Login To User's Account As SmarterMail Administrator?

Yes, you can monitor and login to user's mailboxes as SmarterMail administrator using Impersonate...

How to Setup Remote Desktop Service License in Windows Server in 2012 and 2016 OS?

You can connect the Windows server using RDP with 2 users at the same time. We required Remote...

I can not access (login) Remote Desktop using the IP address to my Windows VPS. What am I missing here?

Note: Following instructions do not appply to VPS customers who are accessing their Remote...