I am unable to do RDP in my Windows VPS. What could be the possible reasons?

Please check the following:

  • Ensure that you are using correct IP to do RDP.
  • Ensure that your RDP port number 3389 is not being blocked by your local system's firewall or your ISP. If your Remote desktop service is configured on port 8756, ensure that this port is not blocked by your local system's firewall or your ISP.
  • If you are getting username or password incorrect error, make sure that there is no blank space in username and password.
  • Run telnet IP PORT and see if you are successfull connection  i.e.  telnet 127.0.0.1 3389  [Replace 127.0.0.1 with your VPS IP address and 3389 with your RDP port]
  • If you still face any issue, please feel free to contact us



  • 9 Users Found This Useful

Was this answer helpful?

Related Articles

How to reset password of all Windows VPS Services?

In following, we advise our Windows VPS customers to reset all the passwords. Your Windows VPS...

Recommended system configurations for Windows Server 2012/2016 OS

Windows Server 2012 offers a compelling upgrade from previous versions of Windows Server. As...

How to Change the RDP User's Password in Windows Server 2012 R2?

Following is the steps to change the Administrator Password of Window Server 2012 R2. Log on...

How to enable GD Library support for PHP in Windows server?

In order to enable GD Library support for PHP on Windows server, follow the below mentioned...

List of software installed in Windows VPS with Full configuration

Following is list of softwares which are available on your VPS when you buy a Windows VPS with...