I am unable to do RDP in my Windows VPS. What could be the possible reasons?

Please check the following:

  • Ensure that you are using correct IP to do RDP.
  • Ensure that your RDP port number 3389 is not being blocked by your local system's firewall or your ISP. If your Remote desktop service is configured on port 8756, ensure that this port is not blocked by your local system's firewall or your ISP.
  • If you are getting username or password incorrect error, make sure that there is no blank space in username and password.
  • Run telnet IP PORT and see if you are successfull connection  i.e.  telnet 127.0.0.1 3389  [Replace 127.0.0.1 with your VPS IP address and 3389 with your RDP port]
  • If you still face any issue, please feel free to contact us



  • 9 Users Found This Useful

Was this answer helpful?

Related Articles

Can I downgrade my Classic Windows VPS plan?

No, we do not allow Windows VPS downgrade due to the limitation of MS Hyper-V virtualization...

If I Create a New RDP User, Both the RDP Users Will Have Different Desktop Screens?

Yes, both the Remote Desktop users will have different desktop screen. Windows creates a user...

FTP Error: 530 User cannot log in, home directory inaccessible

The File Transfer Protocol (FTP) is a standard network protocol used to transfer computer files...

How to renew SSL certificate in Windows VPS?

This article will guide you on how to reinstall renewed SSL certificate in your Windows VPS...

How do I connect Windows VPS using Remote Desktop from different operating systems?

Remote Desktop Protocol (RDP) is a protocol that allows users to access their Windows VPS...