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We don't do any business with a country having international sanctions. If any of our customer is doing business, which is associated with the countries having sanctions, and if any objections are raised from Government Authorities, we will have to take steps accordingly.
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Is live chat given a higher preference over support requests?
No. We maintain a common queue of support requests and chats. We attend them on a first come...
Do you provide 24 * 7 support?
Yes, we are here to assist you on 24 * 7 Basis through or helpdesk and online chat accessible...
Should I provide my username and password in chat?
Yes, kindly provide them if our operator requests you. Once your issue is resolved, please change...
Why I am being asked to submit the ticket, when I seek support through chat?
Sometimes, we need written confirmation for Admin/billing tasks from the registered email...
Why am I asked for the passwords when AccuWebHosting.com has all my passwords?
We DO NOT have your passwords. The system is designed in such a way that all your passwords, once...