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We don't do any business with a country having international sanctions. If any of our customer is doing business, which is associated with the countries having sanctions, and if any objections are raised from Government Authorities, we will have to take steps accordingly.
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How much bandwidth do I need?
You can figure out estimated bandwidth usage of your domain using below terms: Average Bandwidth...
Why I am being asked to submit the ticket, when I seek support through chat?
Sometimes, we need written confirmation for Admin/billing tasks from the registered email...
Is live chat given a higher preference over support requests?
No. We maintain a common queue of support requests and chats. We attend them on a first come...
After submitting a support ticket, If I initiate the chat session, will it make my issue to be resolved any earlier?
No. Kindly note that if you have raised a support request then we are already working on it....
Do you guys offer phone support? What is phone support number?
Yes, you can call at our toll free number (877) 767 4678 for sales/billing or emergency technical...