Why my order is getting rejected by you?

To avoid online fraudulent activity, we use an automated order verification system to verify each order. This automated system do not have any human intervention. Hence it is possibility for your order is rejected or cancelled by our billing system. The reason your order may get rejected by our automated billing system may be one of the following:

  • The billing address you provided is significantly different from the location of the IP address used to place the order.
  • You placed the order via an anonymous proxy (you have our VPN or other hide IP service enabled). However our automated billing system can distinguish between legitimate proxies and high-risk proxies.
  • Your IP address is from a country which has historically been associated with risky/fraudulent activity.
  • Your IP address may be blacklisted.
  • Your email address historically been associated with fraudulent activity.
  • Our automated billing system is able to detect fraud patterns and recognize if new transactions are associated with identifiers that been linked to fraud in the past.

  • 1 Users Found This Useful

Was this answer helpful?

Related Articles

Can I upgrade my VPS plan without losing any data or settings?

Yes, you can upgrade your existing VPS to higher plan anytime. Your data will remain intact. We...

Do you provide any control panel to manage Windows VPS?

Yes, we offer WebsitePanel 2.1 or SolidCP control panel in Windows VPS and cPanel in Linux VPS....

How much does it cost to reinstall the Operating System in VPS?

Operating System Reinstallation will cost you $30/Incident.

Do you support pop-before-smtp?

Yes, POP-before-SMTP protocol is supported on all our web hosting plans.

If I Create a New RDP User, Both the RDP Users Will Have Different Desktop Screens?

Yes, both the Remote Desktop users will have different desktop screen. Windows creates a user...