Why my order is getting rejected by you?

To avoid online fraudulent activity, we use an automated order verification system to verify each order. This automated system do not have any human intervention. Hence it is possibility for your order is rejected or cancelled by our billing system. The reason your order may get rejected by our automated billing system may be one of the following:

  • The billing address you provided is significantly different from the location of the IP address used to place the order.
  • You placed the order via an anonymous proxy (you have our VPN or other hide IP service enabled). However our automated billing system can distinguish between legitimate proxies and high-risk proxies.
  • Your IP address is from a country which has historically been associated with risky/fraudulent activity.
  • Your IP address may be blacklisted.
  • Your email address historically been associated with fraudulent activity.
  • Our automated billing system is able to detect fraud patterns and recognize if new transactions are associated with identifiers that been linked to fraud in the past.

Related Articles

Why I am being asked for photo ID?

Due to increased online fraudulent activities, we take utmost care while accepting VPS orders....

Does Windows VPS Come With Pre-installed Windows OS or Do I Have to Install Windows OS By My Own?

Windows operating system will be pre-installed on your Windows VPS. We will install and configure...

Which Email server do you install on VPS?

We will install and configure the latest MailEnable mail server. You just need to select the...

Can I install 3rd party SSL certificates in Windows VPS?

Yes, you can install third party SSL certificate on Windows VPS. If you want to install third...

Do You Provide GUI With VPS or Just a Command Line?

Yes, we do provide GUI environment with all our Windows VPS plans. However, in Linux VPS, you...

  • 1 Users Found This Useful

Was this answer helpful?