Why my order is getting rejected by you?

To avoid online fraudulent activity, we use an automated order verification system to verify each order. This automated system do not have any human intervention. Hence it is possibility for your order is rejected or cancelled by our billing system. The reason your order may get rejected by our automated billing system may be one of the following:

  • The billing address you provided is significantly different from the location of the IP address used to place the order.
  • You placed the order via an anonymous proxy (you have our VPN or other hide IP service enabled). However our automated billing system can distinguish between legitimate proxies and high-risk proxies.
  • Your IP address is from a country which has historically been associated with risky/fraudulent activity.
  • Your IP address may be blacklisted.
  • Your email address historically been associated with fraudulent activity.
  • Our automated billing system is able to detect fraud patterns and recognize if new transactions are associated with identifiers that been linked to fraud in the past.

  • 1 Users Found This Useful

Was this answer helpful?

Related Articles

Do you provide nopCommerce Hosting?

Yes, we do provide nopCommerce Hosting. nopCommerce is an open source ecommerce solution with...

FAQs About Game Server Hosting on VPS

Do you wish to start your own Game Server? Try AccuWebHosting's Windows VPS plans to launch your...

How much disk space will remain free once my VPS is set up?

The disk space usage depends upon the selection of OS and configurations you have selected at the...

QuickBook Hosting FAQs

All our Windows VPS plans support QuickBook Hosting. Following are recommended Windows VPS plans....

How do I get a Managed service for VPS? What is included in the Managed services?

In order to avail managed services for VPS, you just need to submit the ticket from Helpdesk. We...