How to resolve Server Error '/' in Application in SmarterMail?

Sometimes, you will receive an error in SmarterMail after upgrading its version. This might occur because of the mismatched .Net frameworks' version. This article will guide you on how to resolve this "Server Error in '/' Application" error in SmarterMail in Windows VPS.

     Server Error '/'  in Application in SmarterMail

To resolve this error kindly follow the below-mentioned steps:

  1. Login to your VPS via RDP.

  2. Go to Start → Administrative Tools → Internet Information Services (IIS) Manager.

    Go to Application Pools and Select SmarterMail's Application Pool

  3. Expand your VPS hostname → select the Application Pools option.

  4. You need to set the .Net Framework version to 4.0 (Integrated) from 2.0 (Classic). Also mark the checkbox 'Start the application pool immediately' and click on OK.

    Change .Net Framework of SmarterMail's Application Pool


  5. This will resolve the error of SmarterMail, and will make the SmarterMail functioning as usual.

    Resolution of Error
  • 3 Users Found This Useful

Was this answer helpful?

Related Articles

Unable to access SmarterMail web interface

The webmail interface of SmarterMail communicates with SmarterMail service by two different...

What is double Opt-In email list?

You might hear us talk too much about double opt-in list in trouble tickets. You may not...

Do You Have A SmarterMail Demo Account?

SmarterMail provides flexible email server for individuals, small businesses, and...

How to create a new email account in SmarterMail?

If you are using any control panel (WebsitePanel, Plesk) configured on your Windows VPS, we...

Fix :: Email Forwarding do not work in SmarterMail Mail Server

Problem Statement Email forwarding not working in SmarterMail. Solution We have set the email...