How to resolve Server Error '/' in Application in SmarterMail?

Sometimes, you will receive an error in SmarterMail after upgrading its version. This might occur because of the mismatched .Net frameworks' version. This article will guide you on how to resolve this "Server Error in '/' Application" error in SmarterMail in Windows VPS.

     Server Error '/'  in Application in SmarterMail

To resolve this error kindly follow the below-mentioned steps:

  1. Login to your VPS via RDP.

  2. Go to Start → Administrative Tools → Internet Information Services (IIS) Manager.

    Go to Application Pools and Select SmarterMail's Application Pool

  3. Expand your VPS hostname → select the Application Pools option.

  4. You need to set the .Net Framework version to 4.0 (Integrated) from 2.0 (Classic). Also mark the checkbox 'Start the application pool immediately' and click on OK.

    Change .Net Framework of SmarterMail's Application Pool


  5. This will resolve the error of SmarterMail, and will make the SmarterMail functioning as usual.

    Resolution of Error

Related Articles

How to enable delivery receipt in Smartemail?

Smartermail has added request delivery receipts by default from their Build 6911 (Dec 3, 2018)...

How to configure SmarterMail to reduce incoming and outgoing spam emails

SmarterMail can be configured to reduce Incoming and Outgoing spam emails upto 90-95% with its...

How to Delete an Email Account From SmarterMail?

Following article will assist you to delete an email account from SmarterMail. Login to...

How to setup SmarterMail as a backup MX server?

Suppose your primary mail server goes down at that time your users are unable to receive incoming...

How to check disk usage of email accounts in SmarterMail?

Disk usage report of individual accounts will help you to identify those users who are using the...

  • 3 Users Found This Useful

Was this answer helpful?