How to resolve Server Error '/' in Application in SmarterMail?

Sometimes, you will receive an error in SmarterMail after upgrading its version. This might occur because of the mismatched .Net frameworks' version. This article will guide you on how to resolve this "Server Error in '/' Application" error in SmarterMail in Windows VPS.

     Server Error '/'  in Application in SmarterMail

To resolve this error kindly follow the below-mentioned steps:

  1. Login to your VPS via RDP.

  2. Go to Start → Administrative Tools → Internet Information Services (IIS) Manager.

    Go to Application Pools and Select SmarterMail's Application Pool

  3. Expand your VPS hostname → select the Application Pools option.

  4. You need to set the .Net Framework version to 4.0 (Integrated) from 2.0 (Classic). Also mark the checkbox 'Start the application pool immediately' and click on OK.

    Change .Net Framework of SmarterMail's Application Pool


  5. This will resolve the error of SmarterMail, and will make the SmarterMail functioning as usual.

    Resolution of Error
  • 3 Users Found This Useful

Was this answer helpful?

Related Articles

How to change SmarterMail URL for domains like "mail.domain.com"?

By default, SmarterMail webmail service is configured on port 9998 and accessible at URL...

How to check/monitor email traffic from SmarterMail admin?

Following are the steps to check/monitor email traffic from SmarterMail admin login: Login to...

How to reset SmarterMail admin password?

Following article will guide you to reset the SmarterMail admin password. We assume that you have...

How to create a new email account in SmarterMail?

If you are using any control panel (WebsitePanel, Plesk) configured on your Windows VPS, we...

How to check disk usage of email accounts in SmarterMail?

Disk usage report of individual accounts will help you to identify those users who are using the...