Emergency Maintenance - Windows Shared Mail server (SmarterMail)

  • Friday, 17th December, 2021
  • 05:24am

Dear Valued Clients,

We've received a security alert from our Security engineers about an Open Vulnerability in the current version of the SmarterMail server. Therefore, we are advised to upgrade the SmarterMail version to the latest version to avoid any malicious activity on the mail server.

As per the nature of the Vulnerability, we have scheduled emergency maintenance for our mail servers. This maintenance schedule will involve approximately 20 to 40 minutes of downtime. 

This maintenance will affect your email service if you are using mail service from any of our following mail servers.

Mail Server IP address:

Maintenance Date/Time:

For mail server : Dec 21, 2021 - Monday - 07:00 PM MST

Maintenance Impact & ETA of Outage:

During the maintenance, your mail service will be inaccessible.

We thank you for your co-operation.

Sincerely yours,



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